|Area||East Sussex, England|
|Sector||Domestic Violence - Senior Management|
|Salary||£16 - £18 per hour|
Job Title: Service Manager
Hourly rate: £17
Length: temporary post
Hours: 37.5 hours
Requirements: Enhanced DBS
Resourcing Group are recruiting on behalf of a Specialist Service within the Charities Sector.
*To assist the services manager with the delivery and development of high quality support to women and children escaping domestic violence and other forms of violence and abuse in accordance with operational policies and procedures.
*To ensure the continuity, high quality and improvement of services in accordance with quality management system and any other relevant quality standards
*To ensure Casework Management and Quality policies are implemented, ensuring that a high quality service is being provided and that case records are clear, professional and up to date.
*To ensure that all services are sensitive and responsive to the needs of the women and children using them, that user feedback is gathered systematically, recorded and acted upon and that the policies, procedures and philosophy are understood fully and implemented by staff.
*To provide personal welfare support and ensure that women are provided with a safe, supportive and welcoming environment.
*To actively contribute to policy development and review
*To assist the services manager in overseeing the safeguarding of children and vulnerable adults and support staff to ensure the safeguarding policy is followed.
*To assist the services manager in managing a range of services, ensuring staff deliver the required outcomes within budget.
*To assist with the efficient management of rent collections and voids, ensuring that all financial processes are undertaken in accordance with financial regulations
*To ensure that the services provide a safe and secure environment for women and children escaping in compliance with housing law and the requirements of funders and registered social landlords.
*To recognise, respect and address the needs of service-users who face particular barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people, women with complex needs and other hard to reach groups.
*To be an ambassador, working in partnership with other agencies to tackle domestic violence and other forms of violence and abuse and attending meetings with housing associations, funders, local authorities, domestic violence for a and any other bodies.
*To comply with housing management procedure and assist the services manager by ensuring that the accommodation provided achieves a high standard and that housing maintenance tasks are carried out regularly.
*To ensure full and regular communication with the services manager, working in a collaborative and supportive manner.
*To produce reports for the services manager for internal and external service monitoring, ensuring that relevant statistical records are kept to enable accurate monitoring.
*To ensure that professional boundaries are observed when working with residents, staff and external bodies and to work within Code of Conduct.
Should you want to see more information on this post please apply to the advert or alternatively email or call me; firstname.lastname@example.org
0207 264 0715
Resourcing Group is acting as an Employment Business in relation to this vacancy.